<h3 id="isPasted">SUBMIT A RETURN</h3><p><a href="http://jgrandstn.returnscenter.com" rel="noopener noreferrer" target="_blank"></a><a href="http://jgrandstn.returnscenter.com"><span style="background-color: rgb(239, 239, 239);"><strong>CLICK HERE TO SUBMIT YOUR RETURN</strong></span></a></p><p><br></p><h3 id="return--refund-policy">RETURN &amp; REFUND POLICY</h3><p><span style="font-size: 16px;">Why you wanna return something so damn good? If you must, items can be returned within 14 days of delivery for a store credit ONLY. But girl, if you wore it, you bought it.&#xA0;<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We won&apos;t accept returns for the following:<br style="box-sizing: border-box;"></span></p><ul><li style="font-size: 16px;">Clothes that have been worn, damaged or marked in anyway. Cmon, don&#x2019;t do that to us! Not cool.</li><li style="font-size: 16px;">Clothes without their tags attached.</li><li style="font-size: 16px;">Clothes without a return authorisation number (RA).&#xA0;</li><li style="font-size: 16px;">All items purchased from our <u>online sale section</u> are final and we will not be accepting any returns.</li><li style="font-size: 16px;">Due to hygiene reasons, we will not accept returns on any intimates bottoms.</li></ul><p><span style="font-size: 16px;">We process all returns within five days of receiving your items. We will send you an email with the details of your processed return.&#xA0;</span></p><p><span style="font-size: 16px;">Our returns department has the right to refuse a return if a returned item does not meet the above conditions. In this instance, the item will be returned to the address on the original order.</span></p><p><br></p><h3 id="isPasted">STORE CREDITS</h3><p>Store credits can be used to make a future purchase and are valid for 12 months from date of issue.</p><p><br></p><h3 id="can-i-return-items-if-i-change-my-mind">CAN I RETURN ITEMS IF I CHANGE MY MIND?</h3><p>We do accept returns on non-sale items due to change of mind for a store credit only.</p><p><br></p><h3 id="do-you-offer-refunds">DO YOU OFFER REFUNDS?</h3><p>We only offer store credits for returned items unless the product is deemed faulty by our Returns Team.</p><p><br></p><h3 id="can-i-return-a-sale-item">CAN I RETURN A SALE ITEM?</h3><p>All items purchased from our online sale section are final and we will not be accepting any returns. Feel free to reach out to our team via chat or email for any questions regarding fit or sizing!</p><p><br></p><h3 id="isPasted">RETURN POSTAGE</h3><p>You will need to cover the shipping cost of your return to get back to us. We recommend using a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels.</p>

RETURNS

<h3 id="where-do-you-ship">WHERE DO YOU SHIP?</h3><p>We ship worldwide with express shipping!</p><p>Orders shipped within Australia are delivered via Australia Post&apos;s Express Post service.</p><p>International orders are delivered via DHL Express.</p><p><br></p><h3 id="how-long-does-shipping-take">HOW LONG DOES SHIPPING TAKE?</h3><p>Our shipping Australia wide with Australia Post takes 1-3 business days for delivery.</p><p>International orders take 2-6 days for delivery with DHL Express.</p><p><br></p><h3 id="how-do-i-track-my-order">HOW DO I TRACK MY ORDER?</h3><p>You will receive an email with your tracking information as soon as your order has been dispatched.&#xA0;</p><p>Feel free to send an email to our team or use our self service feature in our online chat to keep up to date with your order tracking!</p><p><br></p>

SHIPPING

Information about order changes and cancellations.

<h3 id="can-i-change-or-cancel-my-order">CAN I CHANGE OR CANCEL MY ORDER?</h3><p>If you would like to make any changes to your order, please email info@jaggerandstone.com with your order number and the changes you would like to be made or use the self service feature through our online chat!</p><p>We have a short amount of time to attempt update this for you so get in touch ASAP. Change requests aren&apos;t guaranteed however we will always try our best to accomodate.</p>

ORDER CHANGES

<h3 id="which-payment-types-do-you-accept">WHICH PAYMENT TYPES DO YOU ACCEPT?</h3><p>We accept the below payment methods at checkout:</p><ul><li>VISA</li><li>MASTERCARD</li><li>APPLE PAY</li><li>AMEX</li><li>AFTERPAY</li><li>GOOGLE PAY</li><li>PAYPAL</li><li>OPEN PAY</li></ul><p><br></p><h3 id="do-you-offer-buy-now-pay-later">DO YOU OFFER BUY NOW PAY LATER?</h3><p>Absolutely! You can BUY NOW AND PAY LATER with <strong>Afterpay</strong> at checkout!</p><p><br></p><h3 id="are-there-any-surcharges">ARE THERE ANY SURCHARGES?</h3><p>International customers are responsible for their countries taxes and import duties. Unfortunately these charges are out of our control and are determined by the specific countries customs office.</p><p><br></p><h3 id="how-long-should-a-refund-take-to-reach-me">HOW LONG SHOULD A REFUND TAKE TO REACH ME?</h3><p>If you were issued a refund by our team, the funds will be returned to your original payment method within 1-3 business days.</p>

ORDERING

RETURNS

SHIPPING

ORDER CHANGES

PAYMENT